Hurray if you have found this page that means that Place d'Orleans is running a contest and you want to know the rules/ regulations and how contests work! Each contest might work slightly differently, this is a general page to get more information about how our contents operate. If you have more questions that this page doesn't answer you can always send us a Facebook message! 

Rules and Regulations 

  • You must be 18 years of age or older to enter into any contest
    • If you have a child entering a colouring contest, then the adult submitting the child's artwork will be the person who entered.
  • You must be a resident of Ontario to enter contests. There are different rules and regulations for each province. 
  • Any social media contest is not associated with Facebook or Instagram. 
  • You have 60 Days to come and collect your prize, after this time your prize will be donated. 
  • Only 1 entry per person.
    • If there is a daily giveaway contest this would be one entry per person per day. 
    • If you are entering a colouring contest on behalf of a child, then more than one submission is okay. 
  • We will always say when the contest winner will be announced/ contacted so you are able to know when to find out if you are the winner. 
  • If you are the lucky winner, we will let you know by:  
    • If it is a social media contest we will comment under your comment on our post letting you know you are the winner and to message us or to call our Guest Service team. 
    • If it is an email submission contest then we will respond to the email that you submitted letting you know that you are the winner. 
    • If it is a ballot entry, a member of our Guest Service team will call the phone number provided letting you know you are the winner. 
  • Prizes must be collected at the Shopping Centre, usually Guest Services but please refer to where you are told to pick it up. Prizes aren't able to be shipped to your house. 

What to do if you believe someone pretending to be Place d'Orleans?

  • We will never ask you for credit card/ other personal information online, other than a phone number to contact you at in case you forget to claim your prize. When you go to claim your prize you will need to bring a government-issued piece of photo ID with you and show it to the Guest Service Representative in person. 
  • We will never ask you to click on a link/ fill out a form to claim your prize. 
  • As a public page, we are not able to send "Friend Requests", if you receive a Friend Request from us don't accept it and either ignore it or report the page. 
  • If you are sure that the page is fake, then please let us know that you have found a fake page and report it. Our IT team will also look into any fake pages and work with Facebook/ Instagram to get fake pages taken down.  

If you believe you have been contacted by a fake Place d'Orleans page, you can go onto our Facebook Page and message us to clarify any questions you may have. If you have given any information to a scammer, please contact your local police department. 

Hope this page answered any questions you might have had! Good luck on the contest!